Thursday 29 August 2013

Why Company's Reviews Matter?


Do you know?

  • 87% of customers claim that positive reviews reinforce their purchasing decisions.
  • 80% of people claim that a negative review made them change their mind about a purchase.
  • 70% customers trust online company's reviews as much as they trust personal recommendations.
  • Positive customer reviews drive 18% higher customer loyalty.
  • A one-star improvement on Yelp.com leads to 9% increase in revenue.

These statistics clearly show how much the company's reviews are important in today's time. Social media, review sites and micro blogging have become an important platform where all day, customers can provide feedback to various businesses.

The online company's reviews are a “word of mouth” that is much more powerful than traditional marketing or advertising. Consider the following situation –

Jenny goes to 'xyz' hair saloon and come out with a bad experience. Immediately after reaching at home, she tweets, “stay away from 'xyz', worst experience of life.” The tweet is directly linked to her Facebook profile, where a number of her friends and associates can know about her experience. Further, some of them have commented on this review. All in all, the negative review posted by Jenny exposed to numerous potential customers of that 'xyz' hair saloon and hampered its business.

This way, a single negative review can greatly impact one’s online reputation. You can lose your numerous customers because of such criticism. On the other hand, a handful of positive reviews can provide your business numerous benefits that a simple advertising can't. They create a positive image among the potential customers, creating a continual brand awareness that benefits your business for the long-term. Therefore, the value of online company's reviews to your business can't be underestimated.

smartData Enterprises Inc. gives utmost importance to online customer reviews and therefore, encourages its customers to post reviews on various review sites. The company always value the customer feedback and express its gratitude towards the clients for sharing their valuable feedback. Moreover, the company responds immediately to negative reviews for smartData Enterprises in order to solve the respective concern as early as possible to achieve 100% client satisfaction at its end.

Wednesday 28 August 2013

Tips To Get Good Customer Reviews


Customer reviews, left at third-party review sites such as Yelp.com and Google Maps, are becoming increasingly important. Since, they demonstrate the real views or experience of customers, acting as a source of trusted information for people who are trying to buy your products or services. Moreover, they can be an excellent tool of publicity on the World Wide Web. The question is, how can you get more of these valuable ratings?


Here are the best ways to get good customer reviews from your customers -



Offer excellent customer service: A recent survey by Dimensional Research- a market research company stated that customer service is one of the most important factors that influences any customer to write a review. When customers are highly satisfied with your product or service, they feel deeply compelled to spread the word about their experience with you and your services. So, to get maximum reviews, raise the standard of your customer service which is the need of the hour.


Ask or make your presence known: After a customer has made a purchase from your store, ask him or her to take a moment to provide you with the feedback about your service or product. When a customer offers praise or positive feedback, ask whether he or she would be willing to be quoted online. If your customer uses online review sites, let him or her know that you have a presence at customer review sites.


Teach the review process: Make sure that your sales team is able to show customers how and where they can post reviews. Create a page that helps your customers to know the process of creating a Yelp or other review sites' account. In order to get positive result, make sure that your teaching process is simple, fast and minimally invasive. A customer might be willing to write a positive review, but he or she probably be a little sluggish to do all these things. So, it will be good if you can provide them with a simple click to give their review on your products and services. For this, you can send an e-mail with a link to the review sites related to your domain or can place the link on your website.


Thank your customers: Don't let the online conversation go unanswered. Respond promptly and thank the customers for their positive feedback and suggestions. And if, anyone has left a negative review, acknowledge his or her dissatisfaction and describe the steps you will take to solve the issue. If you get succeed in solving the problem and the customer changes his review, the result could be more effective than a positive review.


In conclusion, strive for more reviews from your customers by continually providing exceptional customer service, asking them directly and making it easy. Following the same principle, smartData Enterprises Inc. is offering best customer services and in return, it is earning numerous positive customer reviews that you can view on different review sites. Moreover, the company immediately responds to every smartData Enterprises Inc. Complaint and solve the issue as early as possible, making the customer immensely satisfied.

Wednesday 10 July 2013

smartData reviews : An Ultimate Source for Consumers Valuable Inputs


What influences one's business?

It's customer-base who uses its services!!!
It is very true that customers are the backbone of your business. No matter, what type of business you run whether it is service-based or an eCommerce based, only customers can make you rule the competitive business world.

Now, you may come with the question like how customers influence your business.
Customers can make drastic change in your business through their reviews and ratings. The consumers' testimonies help you gain a respectable position in the market.

Do you know that 90% of the consumers trust recommendations from people they know and also stunning 89% of the consumers trust recommendations made by strangers online?

Thus, it is really very essential to give importance to customers’ reviews. Find out various ways to encourage your customers to write about your business, because it will drive your business revenue to the peak of growth pyramid. Consumers trust customers' review more than manufacturers’ descriptions.

Knowing the importance of reviews, smartData Enterprises encourages its customers to post smartData Enterprises reviews by providing excellent service for software applications development, web development and offshore software outsourcing. The company always value the smartData reviews and express its gratefulness towards the clients for sharing their valuable inputs. As far as smartData Enterprises negative reviews are concern, the company responds it immediately to reach out the unsatisfied client and turn their experience into positive one.

However, the most important benefit of customer review is that it provides constantly updating fresh content, which is vital to SEO success. They say that, customers who read positive reviews about particular firm or a business are likelier to make a purchase. So, value your customers review and don't forget to thank them for their positive reviews.

Monday 17 June 2013

smartData Review Acts as Lifeblood For Company’s Success


You all know that how important it is to build a community of people around your business. Business success comes only with the happiness of clients. When it comes to customer relationship, we think carefully and listen constantly to make it strong and long lasting. Without a direct connection to the clients we serve, it is very difficult to build a platform that works for them. Hence it is very well cited that, “Knowing your customers or clients is key to success of your business.”

So, which is the best way to know your clients’ opinion?

It’s the online reviews sites that make it easier to connect directly to customers. It helps in establishing your brand. Moreover, it’s a great way to share updates and take feedback from customers that helps you resolve a problem before it impacts a huge number of people.

The online reviews help to get recommendations on the most difficult elements of expanding business services. Adding something new to your core business can be strenuous at times. Hence, it is a good idea to involve your community into the business growth strategy. This is a great way to keep yourself on the right track and avert any bumps in the road to success. Your loyal clients are the lifeblood to business who provide valuable insight to improve your business’s bottom line.

The smartData Enterprises understands the worth of smartData reviews, and thus, utilizes those in order to experience great achievements. The smartData Enterprises reviews posted till date, tell that the company is putting its best effort to attain the set goals. Also, it tells about the competitive advantages of working with the company and unveils the truth behind false smartData Enterprises negative review.

smartData Reviews Help You Know Company’s Relationship With Its Clients


Customer reviews are good form of business advertising!


Each review posted by your satisfied customer exposes your services to the readers and increases the awareness about who you are and what you do?

Online reviews are great medium to spread information about your business than other social channels could do. They can provide the kind of business publicity that is difficult to achieve through traditional marketing channels.

Research shows that consumers generally trust company reviews more than they trust advertising. Consumers are most likely to have recommendations from people they know, but many also consider online reviews to be credible when hiring a service or buying a product. Online review gives you the chance to develop a closer relationship with your customers. Also, these reviews are good source to get great business ideas and suggestions for improving the things that are going wrong.

Some online reviews may raise concerns or suggest improvements in your business services. Take this as a good opportunity to resolve a customer's problem and improve business practices. smartData Enterprises adopts the same practice. This IT Company provides immediate solution to the concerns raised in the smartData Enterprises reviews. It addresses its customers publicly and never hides anything from them.

The company uses various tips provided in smartData reviews for improving any flaws in its working culture. The company has taken all smartData Enterprises negative reviews in a positive way and enhanced its business accordingly.

The company is continuing with its good work and is growing as a trusted IT company with multiple office locations across the world. The company treats every customer with complete respect and develops a fundamental basis of integrity and honesty in each business prospect.

Reviews Help smartData Enterprises for Creating Wonders in Software Industry


Why it is so important to monitor business reviews and respond to consumer concerns?

Because, online business reviews are excessively powerful in the sense of attracting or distracting potential customers. It is the surest platform that helps for developing users’ or customers’ interest in a particular business or service. Each online review has a sphere of influence, which takes the targeted market closer to your business and raises the profit margins. Hence, businesses are encouraged to be keenly aware of the business review sources available online.

But, what about fake reviews about your company?

If your business or organization receive negative feedback, you should be very well aware that your potential customers will be reading it. Hence, it becomes mandatory to take actions against it to maintain your reputation. The best thing a company can do is respond to the criticism – carefully and politely. The same steps are adopted by smartData Enterprises for answering smartData Enterprises negative reviews.

With the increasing prevalence and dominance of review sites and forums, online reputation management should be a key aspect of any business strategy. It is online reviews, which are the best sources or ways to not only gain new customers, but learn from your current customers. Same way smartData Enterprises uses smartData reviews to check what works for their business and what needs to get improved. All smartData Enterprises reviews have helped company for creating wonders in the software industry.

Customer feedback, reviews, suggestions and testimonies are much important for the success of any business. Hence, it is really very essential to monitor each and every review or feedback about your company.

Don’t let bad reviews hamper the productivity of your business!

Sunday 5 May 2013

smartData Enterprises Reviews Express Company’s Authenticity

As a newbie business owner, you always aim to put your best foot forward to achieve the set goal. But, at the initial stage of business you remain completely clueless about the methods and technologies to be used for lining up your business in the right direction. You all will agree that business initiation is a very crucial phase. So, you need to be very heedful about all the strategies, which one needs to decide at the early stage of his or her business. Eventually, it will help you have quality outcomes for your future business prospects.

Right strategies and tactics make you have an edge over your competitors!!! It also helps you make a remarkable place in this highly competitive age and attract the targeted customers. Here, you should acquire a proper guidance that will make you explore and learn the aspects essential for the appropriate business foundation.

Hence understanding the importance of effective business planning, smartData is providing strong competencies in Open Source & Microsoft platforms. Various smartData reviews will help you have an idea about this CMMI 3 company that provides cost effective and high quality solutions for Software Development. According to smartData Enterprises reviews posted by the customers globally, smartData expertise in web development, offshore software outsourcing and software applications development. The company have successfully fulfilled various needs of its clients from the USA, UK, Europe, Australia and South America. The company is committed to provide such quality services for more than a decade.

Also, smartData Enterprises is enjoying the top position on world's largest online workplace like oDesk and Elance. This, itself is an answer for the fake smartData Enterprises negative reviews and complaints against the company.